Web development. Analytics.
Concept. UI and UX. Graphics and flows.
IKEA sells solar panels in several European countries. As part of the buying process, most customers calculate the price and possible savings via IKEA’s website. IKEA wanted to improve the experience.
We helped with the concept creation and implementation of the app. The solution we came up with was a conversational calculator a.k.a. a chatbot. We created the concept, executed the final UX & UI design and co-created the conversation flow with the team at IKEA.
The chatbot increased the conversion by approximately 15%.